Having started as a family business, Glassock understands the importance of putting people first. Everyone on our team is highly trained and specialised, passionate about what they do, 100% committed to customer service and members’ interests, and totally dedicated to detail. Our on-site inspections are without issue and we have never claimed against our professional indemnity insurance, which speaks to the integrity and trustworthiness of our team.
Trevor Michael GlassockChief executive officer
Drawing on more than 20 years’ experience in retirement fund and financial planning, Trevor Glassock has helped to build a business that is currently ranked in the top 5% of pension fund administrators in South Africa.
Among Glassock’s many success stories over the years, Trevor considers negotiating the taking on of 80 outsourced clients from Glenrand MIB in 2007/08, and Glassock’s appointment as administrator of Bidvest South Africa Pension and Retirement Funds as the two most significant.
Trevor believes an aptitude for strategic thinking and identifying opportunities to grow and improve the company are his major strengths.
His association with the world of pension funds and finance began in 1994 when he qualified as a chartered accountant. An executive MBA at the UCT Graduate School of Business in 2012 rounded off his studies.
On completion of his articles, Trevor was appointed manager at Deloitte, where he worked from 1990 to 1994 , before moving to Glassock. His tenure at Glassock began with the responsibility of growing new business, after which he moved on to marketing and sales. Prior to becoming CEO, he was an individual financial adviser for the firm.
When not behind his desk or watching the markets, Trevor enjoys supporting his three sons in their sporting endeavours at Stellenbosch University, Michaelhouse and St Stithians.
His love of rugby, particularly the Rugby World Cup, is another passion, as is discovering new parts of the world (he admits to having a long bucket list of places still to visit).
He holds B Compt (Hons) UNISA, CA(SA), H Dip Advanced Banking (RAU) and Executive MBA (UCT Graduate School of Business) qualifications.
Vic GlassockFounder and non-executive chairman
Vic Glassock is the founder and non-executive chairman of Glassock & Associates, with more than 40 years’ experience in the retirement and financial planning industry.
Jackie GlassockManaging director
Jackie Glassock is Glassock's managing director and has been in the retirement-fund industry for more than 27 years. She joined the company as a junior accountant and worked part-time while running a catering business after hours. In those early years with Glassock, she was involved with Administration, HR and IT for the company. She joined the business full-time in 1990 as financial director after completing her degree in Business Finance and Economics.
She studied part-time at Wits University for her honours in Tax Law, which she attributes to giving her skills in time management. Writing dissertations, exams and attending lectures in the evenings after work and on Saturdays takes unbelievable discipline. Many of the Glassock graduates study part-time, and her own experience as a student has given Jackie empathy she says she wouldn’t otherwise have had.
Jackie has run the Comrades Marathon down run, as well as a number of other ultra marathons, including the Two Oceans Marathon twice and the Om die Dam twice. She has also completed many Argus cycle tours and Knysna half marathons. Her latest passion is sculling and rowing as a master.
Jackie is not a good spectator in sport or in life, and prefers to get involved, roll up her sleeves and be part of the action. She loves to play golf and travel. Her happy place is at the beach with family and friends, enjoying good company and learning new things.
Jackie has a BCom in Economics and Business Finance from the University of KwaZulu-Natal (1989) and Honours in Tax Law from Wits University (1994).
Samantha EstillLegal and admin director
Samantha Estill joined Glassock in 1996 after completing her LLB at Wits university. She is currently the legal and admin director.
Samantha holds a BA LLB degree.
Karishma RamballySenior accounts and administration manager: Durban
Karishma Rambally obtained her BCom Accounting degree at the University of KwaZulu-Natal and began working at Glassock in 2007.
Patience and willingness to help her colleagues are attributes that Karishma is best known for. She has also received client testimonials that attest to her professional service and value to the company.
Karishma is currently the senior accounts and administration manager who heads up the Durban office. She started off her career as an accounts lecturer at Oval International College and her patience and ability to teach colleagues makes her stand out from the crowd. She is always up for a challenge and never shies away from the difficult and complicated cases that present themselves as a manager.
Outside of the office, she enjoys spending time with her family and reading.
Her broad Scottish lilt and keen sense of humour allow seasoned administrator Alison Cowie to stand out from the Glassock crowd. She also happens to have 36 years’ experience in the retirement planning industry, particularly working with standalone and umbrella funds.
Alison’s career has involved working as a pension fund administrator and she gained further experience while working at Fulford Brothers, Alexander Forbes and the Gallet Group Employee Benefits. After nearly 20 years with Gallet, Alison joined Glassock.
One of her career highlights was receiving her Institute of Retirement Funds certificate, an accomplishment she treasures.
Alison is proud to be a committed, productive member of the Glassock team in her sixties, and strongly values good working relationships with colleagues and clients.
Outside of the office, you’re most likely to find Alison pottering in her garden at home, reading, perfecting her calligraphy skills or spending time with her family.
Douglas Nkomo has taken care of security at Glassock since 2009 and has 19 years' experience in the security industry.
Friendly, hardworking and loyal are words frequently used to describe Douglas, who is passionate about his work and family.
During his leisure time, Douglas likes to work in the fields, cultivating his vegetable gardens.
Duduzile Kubheka’s versatility has seen her take on the roles of bar lady, administration assistant and receptionist while working at Garden Court Eastgate, Platinum Life and Southern Sun Sandton.
Her exceptional customer management skills in the hospitality industry saw Duduzile singled out more than once for commendation TripAdvisor reviews.
While working as a frontline manager at Southern Sun in 2011 one of her ideas – best smile – was successfully implemented.
After graduating from the Vaal University with a National Diploma in Tourism Management, Duduzile spent five years in the hospitality industry. Now that she has made the change to the world of finance, her heart is set on adding a finance qualification to her name.
As a receptionist at Glassock, Duduzile prides herself on customer service and believes that her top attributes – patience and integrity – stand her in good stead in her everyday encounters.
Her philosophy is that failures and frustrations should never be taken personally and that honesty is the best policy in everything one does. She says integrity creates character and defines an individual.
Personal passions revolve around art, with visiting art galleries and attending poetry sessions a favourite pastime, along with penning her own poetry.
Ed EstillFinancial and medical aid adviser
Working from the premise that a happy client is a loyal client, Ed Estill puts his clients’ needs first and strictly adheres to the Financial Planning Institute’s Code of Ethics.
As a result, he boasts many happy clients who will attest to the success of his approach to business.
In addition to 20 years’ experience in the industry, Ed has a National Diploma in Business Management and is a qualified Level 8 post-grade Financial Services Adviser.
Before becoming financial and medical aid adviser at Glassock, Ed held the positions of sales consultant and financial services adviser. He previously worked for ICL Technologies Time Housing.
Ed prides himself in establishing credibility with his clients, and building long-lasting relationships with them and ensuring that they return for further financial planning advice.
Being in the bush in Big Five territory is Ed’s favourite pastime. He is married to Samantha, and has two daughters and a son.
A personal recommendation from an actuary at Carsons to clients in Johannesburg is one of the more memorable moments in Erica Ansley’s career.
A hardworking administrator, Erica has close to 30 years in the industry, including a stint in Zimbabwe. She prides herself on finding solutions to clients’ needs, and is motivated by emails from those she has helped –particularly pensioners.
Erica has held the positions of secretarial accountant, manager and team leader during her career, and lists Fulford Brothers, Alexander Forbes and Gallet Group Employee Benefits as previous employers.
When she’s not spending time with her son, daughter-in-law and two grandsons, Erica takes time out to play a few games of squash – a sport in which she formerly represented Zimbabwe.
Gareth PhillipsFinancial manager
Glassock financial manager Gareth Phillips is a diligent “people person” who is at his best when working as part of a team.
Gareth adopts a solutions-based approach to his work and takes pride in finding innovative ways to achieve goals. He is also a talented trainer who thoroughly enjoys imparting knowledge to others.
Before joining Glassock, Gareth was an audit clerk and audit manager at BDO South Africa, risk and internal audit manager at NBC Holdings and accounting divisional manager at NBC Holdings.
He has worked in the retirement fund industry since 2005, firstly as an audit clerk, then as an audit manager. He later joined NBC as its internal audit and risk manager, and moved to Glassock in June 2016.
While studying at the then Rand Afrikaans University, Gareth’s undergraduate results earned him membership of the Golden Key International Honour Society. He has a BCom degree in accounting, with honours.
Career achievements have included the rollout of the new format of Regulation 28 reporting at NBC and helping to develop the system and controls to report Regulation 28 on a quarterly basis as required by legislation.
A music lover and versatile musician, Gareth plays a variety of instruments, but his first love is the guitar. He plays in several bands.
Hilton MbentseGraduate accountant and administrator
Hilton Mbentse is something of a linguist who speaks English and four African languages. Before taking on the role of graduate accountant and administrator at Glassock, he was a financial planning intern.
Hilton’s greatest accomplishment is his BCom degree and having participated in the work of the Ahmed Kathrada Foundation.
Currently single, Hilton is a fun-loving, God-fearing, family-orientated and friendly person who never misses an opportunity to improve himself. He enjoys swimming, watching sport, gaming and socialising in his free time. Hilton is also an adrenalin junkie whose dream destination is Hawaii.